For your customers, the returns process couldn’t be simpler. All they have to do is send the items which, with our extensive network of couriers, can be a stress-free process. Using your integrated online platform, customers can easily create returns online to start the journey and track the progress.
Our customers get full control of returns management. While we receive, process and inform you of returns, you get to choose what happens next. Whether you want to give a full refund, get sent the returned items yourself or let us make the call, it’s entirely up to you! However you want to manage returns, our team will assist.