Returns Management

Easy e-commerce returns management with integrated, real time reporting.

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Allegro Logistics take the hassle out of returns management, helping businesses offer a seamless returns experience for their customers.

We process, renew and record returns, so all you have to do is decide on financial reparations.

For your customers, the returns process couldn’t be simpler. All they have to do is send the items which, with our extensive network of couriers, can be a stress-free process. Using your integrated online platform, customers can easily create returns online to start the journey and track the progress.

Our customers get full control of returns management. While we receive, process and inform you of returns, you get to choose what happens next. Whether you want to give a full refund, get sent the returned items yourself or let us make the call, it’s entirely up to you! However you want to manage returns, our team will assist.

We have a dedicated returns team in the warehouse armed with lint rollers, irons, and steamers! We are ready to refresh and renew returned items. All returned orders deemed in good enough condition can be repackaged, reboxed, and uplifted by us if our customers desire.

We would never resend an item unless we were pleased with the condition. The quality of our customers’ products and packaging is important to us, and we want to present our customers’ orders in the best way possible. You can rest assured quality is guaranteed with us.

As with our pick and pack process, all returned items are scanned and recorded at every stage of the process. From when the returned order enters our warehouse, to when the item condition is determined, the entire journey is logged and viewable on our integrated warehouse management system.

On this platform, our customers can view important returns information in real time and make quick decisions. Whether customers are getting in touch enquiring about the progress of their return, or a brand is deciding whether to refund an item or not, our integrated platform provides all necessary information for great customer service.

Explore our other integrated e-commerce fulfilment services.

Our fully managed fulfilment solution is led by integrated technology, utilising our central platform to streamline pick and pack services, deliver real-time reports and track shipments, so you can provide excellent customer service, quick delivery and a seamless customer journey.

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E-Commerce Fulfilment

Backed by our fully integrated warehouse system, our team deliver efficient and reliable order fulfilment for modern e-commerce brands.

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Point Of Sale (POS) Distribution

The printing, pick and pack, and distribution of promotional marketing material to sales agents across the UK, made simple with Allegro.

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Domestic Shipping

Next day parcel or pallet deliveries via our network partners, or dedicated services via our fleet of vehicles, we ensure your business delivers on time, every time.

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International Shipping

With a network of trusted partners, Allegro Logistics provide air freight, sea freight, and road freight services across the globe.

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Bespoke Projects

We work with businesses to deliver key projects that enable growth, from creating assets for marketing activations, to transport solutions.

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Warehouse storage at our purpose-built 30,000sq ft site in Nailsea, near Bristol, with all the facilities for growing business needs.

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Get your custom quote today!

For any enquiries regarding the services we offer, please get in touch using the contact form below. We look forward to hearing from you.