Allegro Logistics take the hassle out of returns management, helping businesses offer a seamless returns experience for their customers.
We process, renew and record returns, so all you have to do is decide on financial reparations.
For your customers, the returns process couldn’t be simpler. All they have to do is send the items which, with our extensive network of couriers, can be a stress-free process. Using your integrated online platform, customers can easily create returns online to start the journey and track the progress.
Our customers get full control of returns management. While we receive, process and inform you of returns, you get to choose what happens next. Whether you want to give a full refund, get sent the returned items yourself or let us make the call, it’s entirely up to you! However you want to manage returns, our team will assist.
We have a dedicated returns team in the warehouse armed with lint rollers, irons, and steamers! We are ready to refresh and renew returned items. All returned orders deemed in good enough condition can be repackaged, reboxed, and uplifted by us if our customers desire.
We would never resend an item unless we were pleased with the condition. The quality of our customers’ products and packaging is important to us, and we want to present our customers’ orders in the best way possible. You can rest assured quality is guaranteed with us.
On this platform, our customers can view important returns information in real time and make quick decisions. Whether customers are getting in touch enquiring about the progress of their return, or a brand is deciding whether to refund an item or not, our integrated platform provides all necessary information for great customer service.
Explore our other integrated e-commerce fulfilment services.
Our fully managed fulfilment solution is led by integrated technology, utilising our central platform to streamline pick and pack services, deliver real-time reports and track shipments, so you can provide excellent customer service, quick delivery and a seamless customer journey.
