Once the SLAs with Allegro were in place, I was tasked with turning the concept into reality, through pragmatic consideration and clear communication. The first stage of any project is to understand what the desired outcome is; the second: to know the people with whom you will deliver it. With Allegro, it was evident from our initial meeting that we were on the proverbial same page as our objectives were aligned: to deliver efficient, cost effective fulfilment across a range of services with the ability to flex and scale. What has made the entire process a pleasure has been working with our colleagues at Allegro, with their team ethic and no nonsense approach, operating with honesty and transparency. The relationship is symbiotic, more akin to partnership than supplier/client and is driven by regular face to face meetings, planning ahead and pre-empting challenges. We’ve been working together now for six months; I’m looking forward to our continuing our relationship, growing our businesses together and delivering fulfilment excellence.